Terms & Conditions

Please read the following carefully

By using this website ( and purchasing products or services on it, you agree to abide by these Terms & Conditions.
By using this website and placing an order at CBD Switzerland,  you certify that you are at least 18 years of age. This website, with all its contents, is solely for consenting adults.

The Company

“CBD Switzerland” is a registered trademark.

The material in the website is copyright to CBD Switzerland or our content providers. You have permission granted to view, print and download the contents in this website for personal use, but not for any commercial purposes or re-publication. Please don’t forget to read our Privacy Policy.

Our contact address is:

CBD Switzerland
Ch 8152

You may also contact us by the email

About the Website

We always try to ensure the information on the website is accurate. However, we make no representation and give no warranty of any kind in respect of eventual misinformation.

We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the website or in respect of any error or omission, except in case of death or personal injury caused by our negligence.

Product Descriptions

The description and specification of products on the website is only approximate.
We reserve the right to make changes which do not materially affect the quality or performance of those products.

We may correct any error appearing in the website or withdraw any product from sale without incurring liability.
Price and availability are also subject to change without notice.

Ordering Products

You may order products from the website by submitting a completed order form through the check-out procedure.

After that, we will confirm acceptance of your order by e-mail to the address you register. The sending of this notice (whether or not received) makes the contract between us.

Price Definition
  • The price of the products will have a quote on the website at the time we accept your order.
  • The price will include any applicable value added tax, but not the cost of delivery.

In addition, you will have to pay our delivery charges as quoted in the website at the time we accept your order – unless you qualify for free delivery.
The amount of these charges varies according to:

  • Method of delivery
  • The address you specify in your order
Payment Methods

Payment is made by credit or debit card, Amazon Pay or direct bank transfer at the time we accept your order. The payment methods we accept are listed on the website at the time you place your order. Refunds will generally be made by means of a credit to your original payment method.

Additional Note

Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mispriced.
In this event we will either:

  • Contact you to ask if you wish to cancel the order, or
  • Simply cancel the order and notify you, at our own discretion.

We are under no obligation to supply goods at the incorrect price.

Orders from the United States

Due to card scheme regulations, we will sell no CBD products to the US.
We will block all cards from the US.


We aim to dispatch all orders received by 3 pm the same day Monday to Friday (subject to items in stock).


We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure.
However, the time for delivery will not be essential to the contract between us.


If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products.
In this event, you will receive a refund for the price of the products, but still be liable to pay any delivery charges.

Error / Loss

If there is an error or any other delivery problem in respect of the products, you must notify us in writing within 14 days after the delivery date.
We will not be liable for any loss or damage if you fail to do this.


Once an order is dispatched you may return the goods within 30 days of receipt.
Goods must be unopen with seals intact. If an item is used/open, we cannot accept return due to potential denaturing of the product.


To cancel or return goods, please contact us via email quoting your order number.
More information at our “Shipping and Returns Information” and “Delivery Information” pages.

Product Life

Please refer to ‘best before’ dates on product packaging to determine product life. In addition, we guarantee a minimum of 6 months shelf life from when we dispatch the product.

All products on our website are legal in The United Kingdom. We cannot provide any information on the legal status of a product in any other country.


You accept the responsibility to inform yourself about your local laws, import and customs regulations before ordering and you certify that the import to your country of the products is legal. By placing an order at CBD Switzerland you accept all responsibilities regarding the legality of the products shipped to you.

Warranty Information

The warranty period is 24 months or until the “best before” date (if within the 24 month period).


CBD  Switzerland makes no claim that the information and products on the website are available, appropriate or legal outside the United Kingdom. All information provided through this website links to or from other websites or by its employees over the phone, email or any other transmission is purely for educational and informational purposes. This should never be interpreted as a recommendation to undertake a specific action. Using the information for illegal activities is at your own risk. CBD Switzerland does not warrant that the information on the website is up-to-date or accurate. Please also check the answers for most frequently asked questions at our FAQ page.

Personal Responsibility

You are taking full liability for personal injury, damages, punitive measures, lost profit or revenues, loss of use of product or equipment and any loss of property that may result from the purchase, use or misuse of any product from us. CBD Switzerland, its owners, agents, and employees cannot be held responsible for the actions of its customers.

We do not encourage the illegal use of our products and strongly advise you to consult your solicitor if you have any doubts.

Our Products

Our products do not have any medical value and we are not advising you to use it as a medicine or as a replacement for medicines.

Copyright Information

All illustrations, pictures, design, text, and logos on this website have copyright. Therefore, the commercial use of contents without permission are strictly prohibited.

You can send returned items to:

CBD Switzerland
Ch 8152 Glattbrugg

All rights reserved.